If you have a problem using GenWeb please follow the support guidelines below - Don't know how to publish something on your website? Check the Blog link on this website - click here Check the Help How to articles on this website - click here Test your changes on our demo website at - http://genwebdemo.stardemo.co.nz You get an error accessing your website? Please check that you can access other web sites on the Internet from your computer. We monitor the GenWeb web sites so we normally know before anyone else if there is a problem at our end. If the above does not help, please send us an email to support @ starsoft.co.nz We process support emails in the order in which we receive them. We do not offer phone call support for this software unless you have a software support agreement with Starsoft.